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Complaint or Suggestion

To submit a comment about any portion of the Lake County Connection service, including vehicle, reservation process, driver, etc., send an email to lcc@mcdonaldtransit.com or call any of the following numbers during normal business hours (8 a.m. to 5 p.m., Monday-Friday, except holidays):

Lake County Connection Call Center: 352-742-2612
TTY: 800-955-8771] Florida Commission for the Transportation Disadvantaged Ombudsman Help Line: 800-983-2435.

To submit a compliment, complaint or suggestion about any of the fixed routes, download the forms here and submit it to Lake County Transit Division at 2440 U.S. Highway 441, Fruitland Park, FL 34731.

Where's my bus? Download the free RouteShout app in the iTunes or Google Play store to find bus stops and times.

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