Frequently Asked Questions
What is LakeXpress?
LakeXpress is a fixed route system that provides public transit service throughout Lake County on a regular "fixed" schedule at designated bus stops.
What are the service hours?
LakeXpress operates Monday through Friday from 6:00 a.m. to 7:00 p.m. Buses do not operate on Saturdays, Sundays and the following holidays:
- New Year’s Day
- Martin Luther King Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
In the event adverse weather conditions occur or should the bus need to deviate from the regular schedule an announcement will be made on WLBE 790 AM and will be posted on the News & Updates page of the LakeXpress website.
What is the bus fare?
Exact fare is required for all trips, drivers do not carry cash.
|Adult Fare (one way only)
Children under 5 years of age ride FREE accompanied by a fare-paying chaperone
(age 60 years or older)
|Students with valid student I.D.
|Veterans with a DD-214
|Persons with Disabilities*
|1 day pass – unlimited rides **
|30 day pass – unlimited rides **
|10 ride pass **
* Supporting documenation must be provided.
Bus passes are non-refundable and cannot be transferred.
Do I have to pay to transfer to another bus?
No. Transfers are free and valid fo a one-way trip.
How can I get a schedule?
Schedules and maps are available on all buses, most local libraries, city halls and the County Administration Building. You may also call LakeXpress at (352) 326-8637 and have one mailed to you at no charge. You may also view the online version of the schedules.
Where can I catch the bus?
You may board a bus at any established stop along a designated LakeXpress route.
Call LakeXpress at (352) 326-8637 for additional information. Customer service representatives are available Monday – Friday, 8:00 a.m. to 5:00 p.m.
Can someone help me plan my trip?
Yes! Please call LakeXpress at (352) 326-8637 during normal business hours and you will be given the help you need to ride.
I am disabled and use a mobility device. Do the buses have lifts?
Yes, all buses are ADA accessible for persons with disabilities. The vehicle wheelchair lifts have a weight limit of 600 pounds for the mobility device and the patron.
Are service animals permitted on the buses?
Yes, service animals are welcome on all vehicles. In accordance with FTA’s CFR 49, Parts 37 , (Part 37--Transportation Services for Individuals with Disabilities), LakeXpress and Lake County Connection provide ADA-accessible transit service to all patrons. All of our fixed route buses are lift-equipped to allow access and boarding for patrons with mobility devices and service animals. Below is the information concerning service animals on all public transit.
Service Animals. A service animal must be allowed to board with a passenger with a disability. A service animal is defined as an animal that is individually trained to perform a specific task for a person with a disability. Service animals include, but are not limited to, animals that guide individuals who are blind, that alert individuals with hearing disabilities, that pull wheelchairs or carry and pick up things for persons with mobility disabilities, that assist a person who has difficulties with balance, or that alert an individual of an oncoming seizure. Comfort or therapy animals which are used solely to provide emotional support are generally not considered service animals under the ADA. The transit provider cannot require that a person with a disability provide evidence of certification or any identification papers indicating the legitimacy of the service animal. In addition, the animal cannot be required to wear a special vest or harness which identifies it as a service animal. All service animals and owners must comply with any local licensing laws. A service animal must be under the control of its owner at all times. To establish that an animal is a service animal, a transit provider can ask two questions: 1. Is this a service animal? 2. What task has this animal been trained to perform? If a service animal displays any aggressive or seriously disruptive behavior, a transit provider may require that the animal be removed from the vehicle or facility. Transit providers may exclude any service animal (but not the rider) from vehicles or facilities when that animal’s behavior poses a direct threat to the health or safety of others. Allergies to or fear of animals does not constitute a direct threat.
Do the buses have bike racks?
Yes, buses have bike racks. Please see the information below:
- You are responsible for loading and unloading your bike. For safety reasons, drivers are not allowed to assist you.
- If the rack is full, you will need to wait for the next bus. Bikes are not allowed on the inside of the buses.
- Children under the age of 12 must be accompanied by an adult when loading and/or unloading bikes.
- Only single seat, two-wheeled bicycles are permitted in the racks.
- All bikes with a wheel size of 16” or larger fit easily and securely on the rack.
Loading Your Bike
- Pull down the rack (located on the front of the bus). The rack will already be lowered if another bike is in place.
- If only one bike is being loaded, put it in the rack nearest the bus.\
- The bike support arm is in the down position when not in use. Swing the arm up and into position over the front bike wheel. Make sure the support arm is resting on your bike’s tire and not on the fender or frame. A spring pulls the arm back to keep your bike secure. Do not lock your bike in the rack. Return to curbside and board the bus.
Unloading Your Bike
- Tell the bus driver that you are going to remove your bike, then exit through the front door of the bus.
- Remove your bike by releasing the support arm from the front tire. Lift your bike out of the rack. If there are no other bikes on the rack, please return the rack to the upright position.
- Return to the curb with your bike and wait until the bus pulls away and traffic clears before proceeding.
What other public transportation services are available through Lake County?
In addition to LakeExpress, Lake County has the following services:
- Lake County Connection – Lake County Connection is the County's complementary ADA and Transportation Disadvantaged public transportation service for qualified individuals. Lake County Connection operates Monday through Friday from 6 a.m. to 7 p.m.
- ADA Complimentary Service – This service is a door-to-door transportation program for individuals who live along the LakeExpress fixed route who are not able to navigate the fixed route system.
Both of these services have destination restrictions and must meet certain eligibility requirements. For more information, please call Lake County Connection at
- Lynx - LakeXpress Route 4 connects to Lynx Link 44 at Anthony House in Zellwood. LakeXpress Route 50 connects to Lynx Link 105 at Winter Garden Regional Shopping Center.
For more information please call LYNX at (407) 841-5969 or visit their website at www.golynx.com
How do I apply for a job as a bus driver?
Lake County’s Transit and Maintenance operator, McDonald Transit, hires for bus operators and various positions. Please complete this application package and bring it along with your valid Florida Driver’s License and Physical Card to Lake County Transit Office located at 2440 US Hwy 441/27, Fruitland Park, FL 34731.
Click here to complete an online application. Please bring your completed application, Driver’s License and Physical Card to Lake County Transit Office located at 2440 US Hwy 441/27, Fruitland Park, FL 34731.
Do you make reasonable accommodations?
The Federal Department of Transportation (DOT) has recently revised the rules for the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973. The revised rules provide for public transit organizations to make reasonable modifications and accommodations to policies, practices, and procedures to avoid discrimination, and to ensure accessibility to individuals with disabilities.
Individuals with disabilities may request that Lake County Transit make a reasonable accommodation in order for that individual to fully use transit services. All requests should be made in advance by filling out and submitting a Reasonable Accommodation Request form to Lake County Transit. Please see information below to obtain and file a request.
Lake County Transit will accommodate requests provided that:
- Fundamental nature of the service, program or activity is not altered, or
- It does not cause a direct threat to the health or safety of others, or
- It does not result in an undue financial and administrative burden, or
- It does not result in an undue financial and administrative burden, or
There are several ways to obtain and submit a Reasonable Modification/Accommodation request form:
Mail a request to:
Lake County Transit
P.O. Box 7800
Tavares, FL 32778-7800